Almeida, RicardoAzevedo, Américo2012-09-162012-09-162011http://hdl.handle.net/10437/2860Nowadays, companies are living great difficulties on managing their business due to constant and unpredictable economic market fluctuations. Recent changes in market trends (such as the constant demand for new products and services, mass customization and the drastic reduction of delivery time) lead companies to adopt strategies of creating partnerships with other companies as a way to respond effectively to such difficult economical times. Collaborative Networks’ concept born by the consequence of companies could no longer consider their internal business processes’ management as sufficient and tend to seek for a collaborative approach with other partners for their critical processes. Information technologies (ICT) assumed a major role acting as “enablers” of these kinds of networks, enhancing information sharing and business process integration. Several new trends concerning ICT architectures have been created to support collaborative networks requirements, but still doesn’t exist a common platform to reduce the needed integration effort on virtual organizations. This study aims to investigate the current technological solutions available in the market which enhances the management of companies’ business processes (specially, collaborative Planning). Finally, the research work ends with the presentation of a conceptual model to answer to the constraints evaluated.application/pdfengopenAccessGESTÃOMODELOS DE GESTÃOTOMADA DE DECISÃOSISTEMAS DE INFORMAÇÃOMANAGEMENTMANAGEMENT MODELSDECISION MAKINGINFORMATION SYSTEMSarticle