A Feedback Learning and Mental Models Perspective on Strategic Decision Making
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Data
2009-04
Autores
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Editora
Springer
Resumo
This study aims to be a contribution to a theoretical model that explains the effectiveness of the learning and decision-making processes by means of a feedback and mental models perspective. With appropriate mental models, managers should be able to improve their capacity to deal with dynamically complex contexts, in order to achieve
long-term success. We present a set of hypotheses about the influence of feedback information
and systems thinking facilitation on mental models and management performance. We explore, under controlled conditions, the role of mental models in terms of structure
and behaviour. A test based on a simulation experiment with a system dynamics model was performed. Three out of the four hypotheses were confirmed. Causal diagramming positively
influences mental model structure similarity, mental model structure similarity positively influences mental model behaviour similarity, and mental model behaviour
similarity positively influences the quality of the decision.
Descrição
Palavras-chave
MENTAL MODELS, DOUBLE-LOOP LEARNING, SYSTEMS THINKING, SIMULATION EXPERIMENT
Citação
Capelo, C.; Dias, J. (2009). A Feedback Learning and Mental Models Perspective on Strategic Decision Making. Educational Technology Research & Development, 57, pp 629-644