A Feedback Learning and Mental Models Perspective on Strategic Decision Making
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Data
2009-04
Autores
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ISSN da revista
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Editora
Springer
Resumo
This study aims to be a contribution to a theoretical model that explains the effectiveness of the learning and decision-making processes by means of a feedback and mental models perspective. With appropriate mental models, managers should be able to improve their capacity to deal with dynamically complex contexts, in order to achieve
long-term success. We present a set of hypotheses about the influence of feedback information
and systems thinking facilitation on mental models and management performance. We explore, under controlled conditions, the role of mental models in terms of structure
and behaviour. A test based on a simulation experiment with a system dynamics model was
performed. Three out of the four hypotheses were confirmed. Causal diagramming positively influences mental model structure similarity, mental model structure similarity
positively influences mental model behaviour similarity, and mental model behaviour similarity positively influences the quality of the decision
Descrição
Educational Technology Research and Development
Palavras-chave
TOMADA DE DECISÃO, DECISION MAKING, ESTRATÉGIA, STRATEGY, APRENDIZAGEM, LEARNING, FEEDBACK, FEEDBACK, DESEMPENHO, PERFORMANCE, GESTÃO, MANAGEMENT, MODELOS MENTAIS, MENTAL MODELS
Citação
Capelo, C.; Dias, J. (2009). A Feedback Learning and Mental Models Perspective on Strategic Decision Making. Educational Technology Research & Development, 57, pp 629-644.