Percorrer por autor "Marques, Pedro C."

A mostrar 1 - 2 de 2
  • Item
    Integrating innovation and technology : a case study
    (The Society of Systematic Innovation, 2018) Marques, Pedro C.; Silva, Arlindo; Henriques, Elsa; Faculdade de Engenharia
    This paper explores a successful case of a product-service system (PSS). To meet the requirements of the client's needs and the existence of many technologies, business models and innovations involved in its conception and development, a conceptual framework of the ideation process is purposed to explain how the company met the requirements of such technical complexity, adding value to customers, stakeholders, and the company itself. Cases found in the development and implementation phase of the PSS displays the correspondence between the proposed framework and the case study. Furthermore, a relationship between creativity and systems' architecture is explored.
  • Item
    Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries
    (IGI Global Publishing, 2014) Marques, Pedro C.; Cunha, Pedro F.; Faculdade de Engenharia; RCM2+ - Centro de Investigação em Gestão de Ativos e Engenharia de Sistemas
    Nowadays, manufacturing companies are pressured to be competitive and innovative. Particularly this concerns the delivery of value to their customers. The assessment of the overall value chain, designed and implemented for a specific product and/or service, should be sustained by new business models (NBM), thus contributing to higher levels of customer satisfaction. Integrated product-services are assuming importance, allowing manufacturing companies to achieve longer and stable relationships with their customers. This requires, among other, organizational changes and novel methodologies for product-service development. In fact, an effective integration allows product-service innovation, which being exploited, contributes significantly to businesses' competitiveness and sustainability. In this paper, a "roadmap" for NBM definition and implementation is presented, along with a new methodology for Product-Service Systems (PSS) development. Two case studies are used to test both the roadmap and the PSS methodology. As such, this work is expected to contribute to a clear understanding of NBM and their integration in a methodology for PSS.