The challenges of the IS/IT projects in the healthcare sector

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Data

2019

Título da revista

ISSN da revista

Título do Volume

Editora

IGI Global

Resumo

Essentially, the purpose of investment in information systems and information technology (IS/IT) is to improve the operational efficiency of the organizations, reducing costs and improving levels of quality. Thus, many traditional appraisal techniques are used to evaluate tangible benefits, which are based on direct project costs. Since the 1980s, IS/IT has positioned itself as a strategic tool that through flexibility and innovative ways can produce superior performance. The health sector has sought to improve its effectiveness and efficiency by adopting IS/IT solutions to increase the quality of services, namely patient safety, organizational efficiency, and end-user satisfaction. Hospitals are complex organizations, and this complexity magnifies the opportunity for inevitable human errors. A poorly integrated system can decrease operational efficiency and reduce the quality of healthcare services. The issue remains controversial, as evidenced by several articles. The authors noticed that emergent technologies may offer opportunities to those who can exploit them effectively.

Descrição

International Journal of Applied Research on Public Health Management Vol. 4, Issue 1, January-June 2019

Palavras-chave

SISTEMAS DE INFORMAÇÃO EM SAÚDE, SERVIÇOS DE SAÚDE, EFICIÊNCIA ORGANIZACIONAL, TECNOLOGIAS DA SAÚDE, POLÍTICA DE INVESTIMENTO, GESTÃO, SAÚDE, MANAGEMENT, HEALTH INFORMATION SYSTEMS, HEALTH CARE SERVICES, INVESTMENT POLICY, ORGANIZATIONAL EFFICIENCY, HEALTH TECHNOLOGIES, HEALTH

Citação

Gomes , J & Romão , M 2019 , ' The challenges of the IS/IT projects in the healthcare sector ' , International Journal of Applied Research on Public Health Management .

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