The challenges of the IS/IT projects in the healthcare sector
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Data
2019
Autores
Título da revista
ISSN da revista
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Editora
IGI Global
Resumo
Essentially, the purpose of investment in information systems and information technology (IS/IT) is to improve the operational efficiency of the organizations, reducing costs and improving levels
of quality. Thus, many traditional appraisal techniques are used to evaluate tangible benefits, which
are based on direct project costs. Since the 1980s, IS/IT has positioned itself as a strategic tool that
through flexibility and innovative ways can produce superior performance. The health sector has
sought to improve its effectiveness and efficiency by adopting IS/IT solutions to increase the quality
of services, namely patient safety, organizational efficiency, and end-user satisfaction. Hospitals are
complex organizations, and this complexity magnifies the opportunity for inevitable human errors.
A poorly integrated system can decrease operational efficiency and reduce the quality of healthcare
services. The issue remains controversial, as evidenced by several articles. The authors noticed that
emergent technologies may offer opportunities to those who can exploit them effectively.
Descrição
International Journal of Applied Research on Public Health Management
Vol. 4, Issue 1, January-June 2019
Palavras-chave
GESTÃO, MANAGEMENT, SISTEMAS DE INFORMAÇÃO EM SAÚDE, HEALTH INFORMATION SYSTEMS, SERVIÇOS DE SAÚDE, HEALTH CARE SERVICES, POLÍTICA DE INVESTIMENTO, INVESTMENT POLICY, EFICIÊNCIA ORGANIZACIONAL, ORGANIZATIONAL EFFICIENCY, TECNOLOGIAS DA SAÚDE, HEALTH TECHNOLOGIES, SAÚDE, HEALTH
Citação
Gomes, J., & Romão, M. (2019). The Challenges of the IS/IT Projects in the Healthcare Sector. International Journal of Applied Research on Public Health Management (IJARPHM), 4(1), 67-81. doi:10.4018/IJARPHM.2019010105