The challenges of the IS/IT projects in the healthcare sector

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dc.contributor.authorGomes, Jorge
dc.contributor.authorRomão, Mário
dc.contributor.institutionEscola de Ciências Económicas e das Organizações
dc.date.issued2019
dc.descriptionInternational Journal of Applied Research on Public Health Management Vol. 4, Issue 1, January-June 2019
dc.description.abstractEssentially, the purpose of investment in information systems and information technology (IS/IT) is to improve the operational efficiency of the organizations, reducing costs and improving levels of quality. Thus, many traditional appraisal techniques are used to evaluate tangible benefits, which are based on direct project costs. Since the 1980s, IS/IT has positioned itself as a strategic tool that through flexibility and innovative ways can produce superior performance. The health sector has sought to improve its effectiveness and efficiency by adopting IS/IT solutions to increase the quality of services, namely patient safety, organizational efficiency, and end-user satisfaction. Hospitals are complex organizations, and this complexity magnifies the opportunity for inevitable human errors. A poorly integrated system can decrease operational efficiency and reduce the quality of healthcare services. The issue remains controversial, as evidenced by several articles. The authors noticed that emergent technologies may offer opportunities to those who can exploit them effectively.en
dc.description.statusNon peer reviewed
dc.formatapplication/pdf
dc.identifier.citationGomes , J & Romão , M 2019 , ' The challenges of the IS/IT projects in the healthcare sector ' , International Journal of Applied Research on Public Health Management .
dc.identifier.issn2639-7692
dc.language.isoeng
dc.publisherIGI Global
dc.relation.ispartofInternational Journal of Applied Research on Public Health Management
dc.rightsopenAccess
dc.subjectSISTEMAS DE INFORMAÇÃO EM SAÚDE
dc.subjectSERVIÇOS DE SAÚDE
dc.subjectEFICIÊNCIA ORGANIZACIONAL
dc.subjectTECNOLOGIAS DA SAÚDE
dc.subjectPOLÍTICA DE INVESTIMENTO
dc.subjectGESTÃO
dc.subjectSAÚDE
dc.subjectMANAGEMENT
dc.subjectHEALTH INFORMATION SYSTEMS
dc.subjectHEALTH CARE SERVICES
dc.subjectINVESTMENT POLICY
dc.subjectORGANIZATIONAL EFFICIENCY
dc.subjectHEALTH TECHNOLOGIES
dc.subjectHEALTH
dc.titleThe challenges of the IS/IT projects in the healthcare sectoren

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