Network communication as a way of participation and involvement of employees in organizations - case study: the intranet of Turismo de Portugal, IP

Abstract

ICTs (Information and Communications Technology) have allowed simplicity, speed and originality when communicating ‘with the inside’ of the organization, innovating and modernizing the practice of internal communication. Intranet is a good example of this, as it has the ability to connect individuals, place them in the network, bring them closer and allow them to interact with each other, which is vital for healthy internal dynamics. It is this paper’s goal to explore the significance of Turismo de Portugal, I.P.’s Intranet for its collaborators, by analyzing if it is answering their needs and expectations and if it promotes their participations and involvement in common organizational dynamics.