What the tourism industry can learn from travel and historical writing
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Data
2014
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CIGEST
Resumo
The success of commercial activities often depends on the capacity to understand and accommodate
unknown others coming from different social and cultural backgrounds. This is particularly true in the tourism
industry. However, though this may appear a simple exercise,as Casey Blanton and Brigitt Flohr
demonstrate in Travel Writing: The Self and the World (1997) and “Representations of the Self and the
Other in Eighteenth-Century Travel Literature” (1999) this is not always easy, requiring preparation on the
part of all involved as one is rarely neutral when encountering hitherto unknown others. Nonetheless, as
Martin Page demonstrates in The First Global Village (2002), natural bias can be overcome and this is
beneficial to all parties.
In this essay, we will look closely at Page’s construction and representation of the Portuguese other found
through the author’s contact with the Portuguese and his research into their history. We will also question if
the controversy associated with The First Global Village is not due to the fact that the book breaks the rules
of literary genre thus disconcerting readers; implying that innate bias is associated with all hitherto unknown
others, whether these be individuals or literary objects.
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TURISMO, TOURISM, INDÚSTRIA TURÍSTICA, TOURISM INDUSTRY