Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries

dc.contributor.authorMarques, Pedro Carmona
dc.date.accessioned2019-07-29T09:35:37Z
dc.date.available2019-07-29T09:35:37Z
dc.date.issued2019
dc.description.abstractNowadays, manufacturing companies are pressured to be competitive and innovative. Particularly this concerns the delivery of value to their customers. The assessment of the overall value chain, designed and implemented for a specific product and/or service, should be sustained by new business models (NBM), thus contributing to higher levels of customer satisfaction. Integrated product-services are assuming importance, allowing manufacturing companies to achieve longer and stable relationships with their customers. This requires, among other, organizational changes and novel methodologies for product-service development. In fact, an effective integration allows product-service innovation, which being exploited, contributes significantly to businesses’ competitiveness and sustainability. In this paper, a “roadmap” for NBM definition and implementation is presented, along with a new methodology for Product-Service Systems (PSS) development. Two case studies are used to test both the roadmap and the PSS methodology. As such, this work is expected to contribute to a clear understanding of NBM and their integration in a methodology for PSS.pt
dc.formatapplication/pdf
dc.identifier.urihttp://hdl.handle.net/10437/9703
dc.language.isoengpt
dc.rightsopenAccess
dc.subjectLIFE-CYCLE MANAGEMENTpt
dc.subjectMANUFACTURING INDUSTRIESpt
dc.subjectNEW BUSINESS MODELS (NBM)pt
dc.subjectPRODUCT- SERVICE SYSTEMS (PSS)pt
dc.subjectSERVICE DESIGN AND DEVELOPMENTpt
dc.titleIntegrating Product-Service Systems with New Business Models Definition for Manufacturing Industriespt
dc.typearticlept

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