Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries
| dc.contributor.author | Marques, Pedro C. | |
| dc.contributor.author | Cunha, Pedro F. | |
| dc.contributor.institution | Faculdade de Engenharia | |
| dc.contributor.institution | RCM2+ - Centro de Investigação em Gestão de Ativos e Engenharia de Sistemas | |
| dc.date.issued | 2014 | |
| dc.description | Publisher Copyright: © 2014, IGI Global. | |
| dc.description.abstract | Nowadays, manufacturing companies are pressured to be competitive and innovative. Particularly this concerns the delivery of value to their customers. The assessment of the overall value chain, designed and implemented for a specific product and/or service, should be sustained by new business models (NBM), thus contributing to higher levels of customer satisfaction. Integrated product-services are assuming importance, allowing manufacturing companies to achieve longer and stable relationships with their customers. This requires, among other, organizational changes and novel methodologies for product-service development. In fact, an effective integration allows product-service innovation, which being exploited, contributes significantly to businesses' competitiveness and sustainability. In this paper, a "roadmap" for NBM definition and implementation is presented, along with a new methodology for Product-Service Systems (PSS) development. Two case studies are used to test both the roadmap and the PSS methodology. As such, this work is expected to contribute to a clear understanding of NBM and their integration in a methodology for PSS. | en |
| dc.description.status | Peer reviewed | |
| dc.identifier.citation | Marques , P C & Cunha , P F 2014 , ' Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries ' , International Journal of Service Science, Management, Engineering, and Technology , vol. 5 , no. 2 , pp. 66-86 . https://doi.org/10.4018/ijssmet.2014040105 | |
| dc.identifier.doi | https://doi.org/10.4018/ijssmet.2014040105 | |
| dc.identifier.issn | 1947-959X | |
| dc.identifier.url | http://www.scopus.com/inward/record.url?scp=85043601583&partnerID=8YFLogxK | |
| dc.language.iso | eng | |
| dc.publisher | IGI Global Publishing | |
| dc.relation.ispartofseries | vol.5, no.2, 66-86 | |
| dc.rights | openAccess | |
| dc.subject | Life-cycle management | |
| dc.subject | Manufacturing industries | |
| dc.subject | New business models (NBM) | |
| dc.subject | Product-service systems (PSS) | |
| dc.subject | Service design and development | |
| dc.title | Integrating Product-Service Systems with New Business Models Definition for Manufacturing Industries | en |
| dc.type | article |