Razões e dificuldades para se implantar setor de recursos humanos nas médias empresas de material de construção em Macapá
Miniatura indisponível
Data
2013
Autores
Título da revista
ISSN da revista
Título do Volume
Editora
Resumo
A dissertação tem a finalidade de identificar as razões e dificuldades para implantar departamento de Recursos Humanos em cinco empresas de porte médio comercializadoras de material de construção localizadas nos bairros da cidade de Macapá, capital do Estado do Amapá, Brasil. Para tanto, foi realizado um Levantamento (Survey) com empresários do ramo e representante do Sindicato de Materiais de Construção do Amapá (SINDMAT). Para a coleta de dados, participaram da pesquisa por meio de preenchimento de questionários semi-estruturados. Os dados obtidos confirmam que as razões e dificuldades para implantar esse departamento se devem ao alto custo para ser mantido, falta de experiencia em RH, desconhecimento de técnicas (know how) e acham desnecessário conhecer suas ferramentas de gestão. Os dados expuseram a existencia de obstáculos principalmente nos pontos fortes e pontos fracos do negócio para incentivar a qualidade do serviço e o aumento na venda dos produtos. Concluiu-se que para despertar nos empresários a necessidade de reflexão sobre a criação do Setor de RH, com a finalidade de aprimorar o negócio e, consequentemente, colaborar para uma aprendizagem consciente dos seus colaboradores. A falta de conhecimento e de assessoria dos empresário deste setor está retardando a implantação de um setor de RH. Com essa estrutura montada as empresas tem condições ao seu modo, no seu tempo implantarem uma área RH, para cuidar da gestão de pessoas, e com isso, crescerem e melhorarem e desenvolverem-se em todos os níveis. Com essas definições e a formatação correta dos RH na empresa, podemos resolver a maioria dos problemas inerentes a organização.
The dissertation aims to identify the reasons and difficulties to deploy the Human Resources department in five midsize businesses marketers of building material located in the neighborhoods of the city of Macapa, capital of the state of Amapá, Brazil. To this end, we conducted a survey (Survey) with entrepreneurs and business representative of the Union of Construction Materials of Amapá (SINDMAT). For data collection, participated in the survey by filling in semi-structured questionnaires. The data confirm that the reasons and difficulties to deploy this department are due to the high cost to maintain, lack of experience in HR, lack of technical knowledge (know how) and find it unnecessary to know their management tools. The data exposed the existence of obstacles mainly on the strengths and weaknesses of the business to boost service quality and increased product sales. It was concluded that the entrepreneurs to awaken the need for reflection on the creation of the Department of Human Resources, in order to enhance the business and thus contribute to a conscious learning of its employees. The lack of knowledge and advice of this business sector is slowing the implementation of an HR department. With this structure in place companies have conditions in his own way, in his time deploy HR area, to take care of people management, and thereby, improve and grow and develop itself on all levels. With these definitions and correct formatting of HR in the company, we can solve most of the problems inherent in the organization
The dissertation aims to identify the reasons and difficulties to deploy the Human Resources department in five midsize businesses marketers of building material located in the neighborhoods of the city of Macapa, capital of the state of Amapá, Brazil. To this end, we conducted a survey (Survey) with entrepreneurs and business representative of the Union of Construction Materials of Amapá (SINDMAT). For data collection, participated in the survey by filling in semi-structured questionnaires. The data confirm that the reasons and difficulties to deploy this department are due to the high cost to maintain, lack of experience in HR, lack of technical knowledge (know how) and find it unnecessary to know their management tools. The data exposed the existence of obstacles mainly on the strengths and weaknesses of the business to boost service quality and increased product sales. It was concluded that the entrepreneurs to awaken the need for reflection on the creation of the Department of Human Resources, in order to enhance the business and thus contribute to a conscious learning of its employees. The lack of knowledge and advice of this business sector is slowing the implementation of an HR department. With this structure in place companies have conditions in his own way, in his time deploy HR area, to take care of people management, and thereby, improve and grow and develop itself on all levels. With these definitions and correct formatting of HR in the company, we can solve most of the problems inherent in the organization
Descrição
Orientação: António Augusto Teixeira da Costa ; co-orientação: Ricardo Figueiredo Pinto
Palavras-chave
GESTÃO DE EMPRESAS, GESTÃO DE RECURSOS HUMANOS, BRASIL, MACAPÁ, BUSINESS MANAGEMENT, HUMAN RESOURCES MANAGEMENT, BRAZIL, MESTRADO EM GESTÃO DE EMPRESAS