Turismo em tempos de pandemia : a visão da população residente no Porto sobre o presente e o futuro da atividade turística na cidade
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Data
2022
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A presente dissertação de mestrado foi realizada em plena pandemia Covid-19
na cidade do Porto e analisa a perceção dos residentes relativamente à atividade
turística na cidade no passado, presente e futuro.
O momento de transição que se vive atualmente permite repensar a atividade
turística e as formas de reativar o turismo envolvendo as populações locais na gestão e
nas tomadas de decisão, tendo em vista a gestão sustentável dos destinos.
Neste estudo foi abordada a problemática dos impactos que o turismo tem nos
destinos, a perceção que os residentes têm destes impactos e a forma como essa
perceção afeta o desenvolvimento da atividade turística e a participação ativa das
populações na gestão dos destinos.
Como instrumento metodológico do estudo foi aplicado um questionário aos
residentes na cidade do Porto. Podemos assim verificar que os residentes têm uma
maior perceção dos impactos negativos na cidade, contudo esta perceção negativa não
afetou a forma positiva com que os residentes percecionam a importância do turismo
para o desenvolvimento da cidade. Os residentes demonstraram estar satisfeitos com o
turismo na cidade e esperam que no futuro este continue a evoluir e desenvolver-se.
De acordo com diversos outros estudos, torna-se fundamental envolver os
residentes e auscultá-los quanto à sua perceção, pois assim será possível agir de forma
mais eficaz, para reduzir a perceção dos impactos negativos.
Neste estudo são ainda apresentadas medidas para impulsionar o turismo em
diversos destinos turísticos, seguindo um modelo que não priorize apenas o crescimento
do turismo, mas sim pensado nos interesses e benefícios da comunidade, qualidade do
emprego e reconciliação ecológica.
This master's dissertation was carried out in the middle of the Covid-19 pandemic in the city of Porto and analyzes the perception of residents regarding tourism activity in the city in the past, present and future. The current moment of transition allows rethinking the tourism activity and the ways to reactivate tourism involving local populations in management and decision making, with a perspective on sustainable management of destinations. This study addressed the problem of the impacts that tourism has on destinations, the perception that residents have of these impacts and how this perception affects the development of tourism activity and the active participation of populations in destination management. As methodological instrument of the study was applied a survey to the residents in Porto. We can verify that residents have a higher perception of the negative impacts on the city, however this negative perception did not affect the positive way in which residents perceive the importance of tourism for the development of the city. Residents were satisfied with tourism in the city and hope that in the future it will continue to evolve and develop. According to several other studies, it is essential to involve residents and listen to their perceptions, because this way it will be possible to act more effectively to reduce the perception of negative impacts. This study also presents measures to increase tourism in several tourist destinations, following a model that does not prioritize only the growth of tourism, but rather thinks about the interests and benefits of the community, quality of employment and ecological reconciliation.
This master's dissertation was carried out in the middle of the Covid-19 pandemic in the city of Porto and analyzes the perception of residents regarding tourism activity in the city in the past, present and future. The current moment of transition allows rethinking the tourism activity and the ways to reactivate tourism involving local populations in management and decision making, with a perspective on sustainable management of destinations. This study addressed the problem of the impacts that tourism has on destinations, the perception that residents have of these impacts and how this perception affects the development of tourism activity and the active participation of populations in destination management. As methodological instrument of the study was applied a survey to the residents in Porto. We can verify that residents have a higher perception of the negative impacts on the city, however this negative perception did not affect the positive way in which residents perceive the importance of tourism for the development of the city. Residents were satisfied with tourism in the city and hope that in the future it will continue to evolve and develop. According to several other studies, it is essential to involve residents and listen to their perceptions, because this way it will be possible to act more effectively to reduce the perception of negative impacts. This study also presents measures to increase tourism in several tourist destinations, following a model that does not prioritize only the growth of tourism, but rather thinks about the interests and benefits of the community, quality of employment and ecological reconciliation.
Descrição
Orientação: Maria Isabel Andrés Marques
Palavras-chave
MESTRADO EM GESTÃO DE TURISMO, GESTÃO, TURISMO, DESENVOLVIMENTO TURÍSTICO, IMPACTO TURÍSTICO, COVID-19, MANAGEMENT, TOURISM, TOURISM DEVELOPMENT, TOURISM IMPACT, COVID-19