O papel do enfermeiro na gestão de uma farmácia hospitalar : estudo de caso no Hospital Adventista de Belém
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Data
2018
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A dissertação tem por objetivo geral entender como a atuação do enfermeiro enquanto gestor
da farmácia do Hospital Adventista de Belém modificou a sua administração e otimizou as
metas do hospital no setor farmacêutico para o tratamento eficiente do paciente. E, como
objetivos específicos: apresentar resumidamente o papel do enfermeiro no hospital; mostrar,
de uma forma breve, o papel do farmacêutico hospitalar e por fim, apresentar e analisar dados
pertinentes a pesquisa. Metodologia: a pesquisa se configurou em um estudo de caso e
pesquisa-ação, com classificação exploratória, experimental, com caráter descritivo,
qualitativo e para seu desenvolvimento fez-se uso da revisão de literatura, na qual contribui
para o aprofundamento do conhecimento do objeto pesquisado. Em seguida, para a recolha de
dados empíricos, observações feitas in loco, adotou-se o uso de questionário com perguntas
fechadas, registros fotográficos, confecção de gráficos e tabulação de resultados. A pesquisa
teve como unidade de analise a Farmácia do Hospital Adventista de Belém. Foram ao todo 49
entrevistados, composto de 43 atendentes de farmácia e 6 farmacêuticos. Conclusão: a
atuação do enfermeiro, gestor, no setor de farmácia do Hospital Adventista de Belém foi
positiva e que o trabalho, ainda, está sendo executado no molde deixado pelo mesmo.
This dissertation is to understand how the nurse's role as manager of the pharmacy of the Adventist Hospital of Belém modified its administration and optimized the goals of the hospital in the pharmaceutical sector for the efficient treatment of the patient. And as specific objectives: to present briefly the role of the nurse in the hospital; show, briefly, the role of the hospital pharmacist and, finally, present and analyze data pertinent to research. Methodology: the research was configured in a case study and action research, with exploratory, experimental classification, with descriptive and qualitative character and for its development the literature review was used, in which it contributes to the deepening of the knowledge of the object researched. Then, for the collection of empirical data, observations made in loco, the use of questionnaire with closed questions, photographic records, drawing of graphs and tabulation of results was adopted. The research had as unit of analysis the Pharmacy of the Hospital Adventista de Belém. There were in total 49 interviewees, composed of 43 pharmacy attendants and 6 pharmacists. Conclusion: the performance of the nurse, manager, in the pharmacy sector of the Belém Adventist Hospital was positive and that the work is still being carried out in the mold left by it.
This dissertation is to understand how the nurse's role as manager of the pharmacy of the Adventist Hospital of Belém modified its administration and optimized the goals of the hospital in the pharmaceutical sector for the efficient treatment of the patient. And as specific objectives: to present briefly the role of the nurse in the hospital; show, briefly, the role of the hospital pharmacist and, finally, present and analyze data pertinent to research. Methodology: the research was configured in a case study and action research, with exploratory, experimental classification, with descriptive and qualitative character and for its development the literature review was used, in which it contributes to the deepening of the knowledge of the object researched. Then, for the collection of empirical data, observations made in loco, the use of questionnaire with closed questions, photographic records, drawing of graphs and tabulation of results was adopted. The research had as unit of analysis the Pharmacy of the Hospital Adventista de Belém. There were in total 49 interviewees, composed of 43 pharmacy attendants and 6 pharmacists. Conclusion: the performance of the nurse, manager, in the pharmacy sector of the Belém Adventist Hospital was positive and that the work is still being carried out in the mold left by it.
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Orientação: António Augusto Teixeira da Costa
Palavras-chave
MESTRADO EM GESTÃO DE EMPRESAS, GESTÃO DE EMPRESAS, GESTÃO FARMACÊUTICA, ENFERMEIROS, FARMÁCIAS, HOSPITAIS, ESTUDOS DE CASO, BRASIL, BUSINESS MANAGEMENT, PHARMACEUTICAL MANAGEMENT, NURSES, PHARMACIES, HOSPITALS, CASE STUDIES, BRAZIL, HOSPITAL ADVENTISTA DE BELÉM, HOSPITAL ADVENTISTA DE BELÉM