Updating Bem-me-ker : an user-centred approach to redesigning an onboarding application for cancer patients

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dc.contributor.authorFerraz, Inês
dc.contributor.authorReis, Marta
dc.contributor.authorCardoso, Pedro Jorge Couto
dc.contributor.authorSousa, Andreia Pinto de
dc.contributor.authorGiesteira, Bruno
dc.contributor.authorMelo, Ricardo
dc.date.accessioned2022-02-10T17:44:24Z
dc.date.available2022-02-10T17:44:24Z
dc.date.issued2020
dc.descriptionJournal of Digital Media & Interaction, Vol. 3, No. 9, (2020), pp. 103-121pt
dc.description.abstractThis paper presents the research and development of a redesign of Bem-me-ker – an application of the Portuguese Oncology Institute (IPO) of Porto. For this project, we resorted to a user-centric methodology featuring a survey of the current market and the context of the digital health industry, interviews and usability tests with patients, caregivers and stakeholders. Such user-centric methodology proved to be efficient in responding to their needs, with satisfactory results. Its contributions are focused on the incorporation of the concept of patient navigation into the design of an onboarding application, transforming it into a virtual manager of the disease for cancer patients, and with the ultimate goal to improve their wellbeing and quality-of-life. We see that this approach is also capable of being adjusted to the needs of other institutions and patients, thus contributing to the improvement of the national health service, providing digitally optimized information to citizens. Keywords: eHealth, mHealth, interaction design, cancer, onboarding, chatbotpt
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dc.identifier.citationFerraz, I., Reis, M., Cardoso, P., Sousa, A. P. de, Giesteira, B., & Melo, R. (2020). Updating Bem-me-ker: An User-Centred Approach to Redesigning an Onboarding Application for Cancer Patientstle. Journal of Digital Media & Interaction - Special Issue on EHealth and Wellbeing, 3(8), 103–121. https://doi.org/https://doi.org/10.34624/jdmi.v3i9.19641pt
dc.identifier.issn2184-3120
dc.identifier.urihttp://hdl.handle.net/10437/12639
dc.language.isoengpt
dc.publisherUniversidade de Aveiropt
dc.rightsopenAccess
dc.subjectSAÚDEpt
dc.subjectE-HEALTHCAREpt
dc.subjectDESIGN DE INTERAÇÃOpt
dc.subjectCANCROpt
dc.subjectHEALTHen
dc.subjectE-HEALTHCAREen
dc.subjectINTERACTION DESIGNen
dc.subjectCANCERen
dc.titleUpdating Bem-me-ker : an user-centred approach to redesigning an onboarding application for cancer patientspt
dc.typearticle

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