O perfil do Assistente Social enquanto técnico gestor de processo de habitação social : um agente na promoção
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Data
2023
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O Assistente Social (AS), apesar do avanço teórico sobre Serviço Social (SS), ainda não tem
lugar na definição, execução e avaliação das políticas sociais. Esta investigação tem como
objetivos caraterizar o papel do AS na área de habitação social e definir o perfil (saberes saber, saberes-fazer e os saberes-agir/ser) do AS, como técnico gestor de processo de
habitação social. O método Delphi foi aplicado, em duas fases, a uma amostra de 21
especialistas. Como resultados, verifica-se que o AS, como gestor de processo de habitação
social, se revê no modelo de gestor de caso, intervindo com uma abordagem colaborativa e
são validadas 12 competências dos saberes-saber, 26 dos saberes-fazer e 16 dos saberes agir/ser, que sintetiza num perfil profissional de 53 competências profissionais. Apesar da
evidência numérica dos saberes-fazer, os saberes-agir/ser têm maior relevância junto dos
especialistas. Conclui-se que se contribuiu para a afirmação do AS, enquanto profissão, em
particular na área da habitação, como profissional de relevo na defesa de um direito
constitucional e para a discussão quanto à participação do AS na conceção, implementação
e avaliação de políticas sociais.
Palavras-chave: Assistente Social; Perfil de Competências; Habitação Social.
The Social Worker (SW), despite the theoretical advance on Social Work (SS), still has no place in the definition, execution and evaluation of social policies. This research aims to characterize the role of the AS in the area of social housing and define the profile (know knowing, know-how and know-how-acting) of the SW, as a technical manager of the social housing process. The Delphi method was applied, in two phases, to a sample of 21 specialists. As a result, it is verified that the SW, as a manager of the social housing process, is reviewed in the case manager model, intervening with a collaborative approach and 12 competences of know-knowing, 26 of know-how and 16 of know-how-acting are validated, which synthesizes in a professional profile of 53 professional competences. Despite the numerical evidence of know-how, know-how-acting has greater relevance with specialists. It is concluded that it contributed to the affirmation of the SA, as a profession, particularly in the area of housing, as an important professional in the protection of a constitutional right and to the discussion regarding the participation of the AS in the design, implementation and evaluation of social policies. Keywords: Social Worker, Skills Profile, Social Housing
The Social Worker (SW), despite the theoretical advance on Social Work (SS), still has no place in the definition, execution and evaluation of social policies. This research aims to characterize the role of the AS in the area of social housing and define the profile (know knowing, know-how and know-how-acting) of the SW, as a technical manager of the social housing process. The Delphi method was applied, in two phases, to a sample of 21 specialists. As a result, it is verified that the SW, as a manager of the social housing process, is reviewed in the case manager model, intervening with a collaborative approach and 12 competences of know-knowing, 26 of know-how and 16 of know-how-acting are validated, which synthesizes in a professional profile of 53 professional competences. Despite the numerical evidence of know-how, know-how-acting has greater relevance with specialists. It is concluded that it contributed to the affirmation of the SA, as a profession, particularly in the area of housing, as an important professional in the protection of a constitutional right and to the discussion regarding the participation of the AS in the design, implementation and evaluation of social policies. Keywords: Social Worker, Skills Profile, Social Housing
Descrição
Orientação: Fátima Gameiro
Palavras-chave
MESTRADO EM RISCOS E VIOLÊNCIA(S) NAS SOCIEDADES ATUAIS: ANÁLISE E INTERVENÇÃO SOCIAL, SERVIÇO SOCIAL, SOCIAL WORK, ASSISTENTES SOCIAIS, SOCIAL WORKERS, COMPETÊNCIAS PROFISSIONAIS, PROFESSIONAL SKILLS, HABITAÇÃO SOCIAL, SOCIAL HOUSING