Combining the rational and relational perspectives of electronic trading
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Data
2009
Título da revista
ISSN da revista
Título do Volume
Editora
The Operational Research Society
Resumo
Many organisations make extensive use of electronic linkages to facilitate their trading exchanges with partners such as suppliers, distributors and customers.
This research explores how the use of inter-organisational systems (IOS) both affects, and is affected by, the relationships between trading partners. In doing
this, it brings together two existing but distinct perspectives and literatures; the rational view informed by IOS research, and the behavioural or relationship
perspective embodied in inter-organisational relationships (IOR) literature. The research was undertaken in the European paper industry by means of six dyadic
case studies. The dyads studied covered both traditional electronic data interchange systems and newer e-marketplace environments. A framework was
derived from existing literature that integrates the two perspectives of interest. The framework was used to analyse the case studies undertaken and enabled
the inter-relationship between IOS use and IOR to be explained.
Descrição
European Journal of Information Systems
Palavras-chave
E-COMMERCE, INTERORGANIZATIONAL SYSTEMS, COMMERCIAL RELATIONSHIPS, COMÉRCIO ELETRÓNICO, RELAÇÕES COMERCIAIS, COMUNICAÇÃO ORGANIZACIONAL, ORGANIZATIONAL COMMUNICATION, COOPERAÇÃO EMPRESARIAL, BUSINESS COOPERATION, SISTEMAS INTERORGANIZACIONAIS
Citação
European Journal of Information Systems (2009) 18, 79–97