Aplicação do modelo SYMLOG : estudo de caso num serviço de imagiologia
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2010
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O presente estudo incidiu na observação sistemática duma equipa profissional em contexto hospitalar com vista a identificar as dinâmicas relacionais intra-grupo, e em particular as relações entre chefe e colaboradores. Da população que constitui o serviço de imagiologia do hospital estudado, foi seleccionada , por conveniência , uma amostra de 11 técnicos de radiologia. Como instrumentos de recolha de dados, utilizámos a escala de comportamentos SYMLOG, com o objectivo de classificar a frequência com que os vários tipos de comportamentos são demonstrados ou executados pelos indivíduos que constituem o grupo observado , e a escala LMX-7 afim de percepcionar de que forma os resultados obtidos poderão estar implicados na dimensão de Orientação para a Tarefa, observado no Diagrama de Campo do Grupo. Os resultados obtidos sugerem que o grupo de técnicos de radiologia é moderadamente coeso, observando-se contudo algumas tensões na relação com o chefe formal. Ainda neste contexto, foi possível identificar no grupo em estudo, os principais tipos de liderança exercida pelos chamados 'líderes emergentes'
The present study focused on the systematic observation of a professional team in the hospital context with a view to identify the intra-group relational dynamics and, in particular, the relationships between boss and co-workers. Of the population that constitutes the Department of Imagiology of the hospital studied, was selected a sample of 11 Radiographers. As data collection instruments, we used the scale of behaviors SYMLOG in order to classify the frequency with which the various types of behaviors are demonstrated or performed by individuals who constitute the Group observed, and the scale LMX-7 in order to perceive how the results may be implicated in the dimension of Task Orientation, as observed on the Group Field Diagram. The results suggest that the group of Radiographers is moderately cohesive, having however some tensions in normal relationship with the boss. In this context, it was possible to identify in this case study, the principal types of leadership used by the so-called ‘emerging leaders’.
The present study focused on the systematic observation of a professional team in the hospital context with a view to identify the intra-group relational dynamics and, in particular, the relationships between boss and co-workers. Of the population that constitutes the Department of Imagiology of the hospital studied, was selected a sample of 11 Radiographers. As data collection instruments, we used the scale of behaviors SYMLOG in order to classify the frequency with which the various types of behaviors are demonstrated or performed by individuals who constitute the Group observed, and the scale LMX-7 in order to perceive how the results may be implicated in the dimension of Task Orientation, as observed on the Group Field Diagram. The results suggest that the group of Radiographers is moderately cohesive, having however some tensions in normal relationship with the boss. In this context, it was possible to identify in this case study, the principal types of leadership used by the so-called ‘emerging leaders’.
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Orientação : Jorge Correia Jesuíno
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COMUNICAÇÃO ORGANIZACIONAL, RADIOLOGIA, LIDERANÇA, INTERAÇÃO, SYMLOG, ORGANIZATIONAL COMMUNICATION, RADIOLOGY, LEADERSHIP, INTERACTION, MESTRADO EM COMUNICAÇÃO NAS ORGANIZAÇÕES, COMPORTAMENTO, TÉCNICOS DE RADIOLOGIA, BEHAVIOUR, RADIOLOGY TECHNICIANS, COMUNICAÇÃO, COMMUNICATION