Relação entre as dimensões do Big Five, as competências de liderança, a satisfação e o esforço extraordinário dos colaboradores : estudo de caso da cadeia de farmácias Grupo Amorim
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2024
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Apesar de se discutir extensivamente a liderança nos dias de hoje, este fenómeno ainda carece de uma análise contínua e atualizada. Quando se entrelaça a liderança com a psicologia da personalidade, a questão torna-se particularmente interessante e desafiante. A combinação destes temas permite compreender de que forma a personalidade influencia a liderança, abrangendo competências, satisfação e esforços resultantes. O objetivo geral da investigação passa por verificar se existem tendências no que diz respeito à relação entre as dimensões do Big Five, as competências de liderança, a satisfação dos colaboradores e o esforço extraordinário, de modo a aprimorar o processo de seleção da direção técnica e potenciar o exercício da liderança. O ponto de partida desta pesquisa foi uma revisão de literatura centrada na liderança e no modelo dos cinco fatores, conhecido como Big Five. Esta revisão orientou a escolha dos métodos de investigação mais apropriados. Na fase prática, adotou-se uma abordagem quantitativa, utilizando o modelo de competências de Rouco e o Big Five Inventory. Os questionários foram aplicados a uma amostra de 69 colaboradores do Grupo Amorim Saúde. A análise dos dados revelou que a abertura a novas experiências se relaciona com as competências de liderança. Quanto à satisfação e esforço extraordinário, foi possível verificar uma relação significativa estatisticamente com a abertura a novas experiências. Adicionalmente, as competências de liderança estão relacionadas com os fatores critério, especialmente a determinação e a proatividade. Em síntese, a pesquisa procurou evidenciar tendências no que diz respeito à relação entre as dimensões do Big Five, as competências de liderança, a satisfação dos colaboradores e o esforço extraordinário que podem melhorar o processo de seleção para cargos de liderança no Grupo Amorim Saúde, promovendo, assim, uma liderança mais eficiente dentro da organização. Palavras-chave: Liderança, Competências, Big Five, Satisfação, Esforço extraordinário
Despite extensive discussions on leadership in today’s world, this phenomenon still lacks continuous and updated analysis. When intertwining leadership with personality psychology, the issue becomes particularly interesting and challenging. The combination of these themes allows us to understand how personality influences leadership, encompassing skills, satisfaction, and resulting efforts. The general objective of the research is to examine whether there are trends regarding the relationship between the dimensions of the Big Five, leadership competencies, employee satisfaction, and extraordinary effort, in order to enhance the technical leadership selection process and maximize the exercise of leadership. The starting point of this research was a literature review focused on leadership and the five-factor model known as the Big Five. This review guided the choice of the most appropriate research methods. In the practical phase, a quantitative approach was adopted, using Rouco’s competency model and the Big Five Inventory. Questionnaires were administered to a sample of 69 employees from Grupo Amorim Sa´ude. Data analysis revealed that openness to new experiences is related to leadership competencies. Regarding satisfaction and extraordinary effort, a statistically significant relationship with openness to new experiences was observed. Additionally, leadership competencies are related to criterion factors, especially determination and proactivity. In summary, the research sought to highlight trends concerning the relationship between the Big Five dimensions, leadership competencies, employee satisfaction, and extraordinary effort, which can improve the selection process for leadership positions at the Amorim Sa´ude Group, thereby promoting more effective leadership within the organization. Keywords: Leadership, Competencies, Big Five, Satisfaction, Extraordinary Effort
Despite extensive discussions on leadership in today’s world, this phenomenon still lacks continuous and updated analysis. When intertwining leadership with personality psychology, the issue becomes particularly interesting and challenging. The combination of these themes allows us to understand how personality influences leadership, encompassing skills, satisfaction, and resulting efforts. The general objective of the research is to examine whether there are trends regarding the relationship between the dimensions of the Big Five, leadership competencies, employee satisfaction, and extraordinary effort, in order to enhance the technical leadership selection process and maximize the exercise of leadership. The starting point of this research was a literature review focused on leadership and the five-factor model known as the Big Five. This review guided the choice of the most appropriate research methods. In the practical phase, a quantitative approach was adopted, using Rouco’s competency model and the Big Five Inventory. Questionnaires were administered to a sample of 69 employees from Grupo Amorim Sa´ude. Data analysis revealed that openness to new experiences is related to leadership competencies. Regarding satisfaction and extraordinary effort, a statistically significant relationship with openness to new experiences was observed. Additionally, leadership competencies are related to criterion factors, especially determination and proactivity. In summary, the research sought to highlight trends concerning the relationship between the Big Five dimensions, leadership competencies, employee satisfaction, and extraordinary effort, which can improve the selection process for leadership positions at the Amorim Sa´ude Group, thereby promoting more effective leadership within the organization. Keywords: Leadership, Competencies, Big Five, Satisfaction, Extraordinary Effort
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MANAGEMENT, BUSINESS MANAGEMENT, LEADERSHIP, SKILLS, SATISFACTION, BFI, MESTRADO EM GESTÃO DE EMPRESAS, MANAGEMENT, GESTÃO DE EMPRESAS, LIDERANÇA, COMPETÊNCIAS, SATISFAÇÃO, BFI, Mestrado em Gestão de Empresas