Gestão Pública : Avaliação da gestão de Projetos/programas educacionais, um Estudo no Município de Portel - Pará
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2015
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A administração pública vem buscando ao logo dos anos aprimorar a qualidade dos serviços, visando alcançar sua missão precípua de melhor atender as necessidades demandadas da
sociedade. A metodologia adotada consiste na pesquisa de abordagem quantitativa e qualitativa através da aplicação de questionários com perguntas fechadas e abertas. A coleta dos dados deu-se pela consulta bibliográfica e de campo do tipo exploratório descritivo, tendo como amostra o universo da população sendo 12 coordenadores e dois diretores de programas
educacionais desenvolvidos no município. Identificou-se nos resultados obtidos que não existem avaliadores específicos para o sistema em geral e os avaliadores existentes não se sentem preparados e nem sempre são encorajados a construírem, em conjunto, tanto o instrumento de avaliação, como sua respectiva periodicidade. Uma das propostas apresentadas seria a criação de cargo direcionado especificamente para avaliação dos programas/projetos, seja a nível federal, estadual ou municipal, com o objetivo de diagnosticar os déficits apresentados durante a execução do mesmo, para posteriormente apresentar proposta para alcançar os superávits no município. Conclui-se que as proposta apresentadas no final do trabalho provavelmente contribuirão para futuros pesquisadores que tiverem interesse na mesma área e assim apresentar novas propostas ao serviço público pesquisado.
The government has sought to right the years to improve the quality of services in order to achieve its primary mission to better serve the needs required of society. The methodology consists of quantitative and qualitative research through the use of questionnaires with closed and open questions. Data collection took place for bibliographic and descriptive exploratory field, and a sample of the universe of the population of which twelve engineers and two directors of educational programs developed in the city. It was identified in the results that there are no specific evaluators for the overall system and existing evaluators are not feel prepared and not always encouraged to build, together, both the assessment tool, as its respective frequency. One of the proposals would be to create position specifically directed to evaluation of programs / projects, whether federal, state or municipal level, in order to diagnose the deficits presented during the execution of it, to later present a proposal to achieve the surpluses County. It is concluded that the proposal presented at the end of the work likely to contribute to future researchers who are interested in the same area and thus make new proposals to public service searched.
The government has sought to right the years to improve the quality of services in order to achieve its primary mission to better serve the needs required of society. The methodology consists of quantitative and qualitative research through the use of questionnaires with closed and open questions. Data collection took place for bibliographic and descriptive exploratory field, and a sample of the universe of the population of which twelve engineers and two directors of educational programs developed in the city. It was identified in the results that there are no specific evaluators for the overall system and existing evaluators are not feel prepared and not always encouraged to build, together, both the assessment tool, as its respective frequency. One of the proposals would be to create position specifically directed to evaluation of programs / projects, whether federal, state or municipal level, in order to diagnose the deficits presented during the execution of it, to later present a proposal to achieve the surpluses County. It is concluded that the proposal presented at the end of the work likely to contribute to future researchers who are interested in the same area and thus make new proposals to public service searched.
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Orientação : Maria Isabel Alves Duarte
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MESTRADO EM GESTÃO DE EMPRESAS, GESTÃO AUTÁRQUICA, LOCAL GOVERNMENT MANAGEMENT, ADMINISTRAÇÃO PÚBLICA, PUBLIC ADMINISTRATION, AVALIAÇÃO DE PROJETOS, EVALUATION OF PROJECTS, SERVIÇOS PÚBLICOS, PUBLIC SERVICES, GESTÃO, MANAGEMENT, GESTÃO DE EMPRESAS, BUSINESS MANAGEMENT